Privacy Policy

1. Introduction

We value your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What Information We Collect

We may collect the following types of personal data:

• Name

• Contact details (email, phone, address)

• Property/service location

• Job-related notes or preferences

• Payment details (for invoicing only)

3. How We Use Your Information

We collect and use your information to:

• Provide our handyman and maintenance services

• Communicate with you about your project or booking

• Send invoices and receive payments

• Improve customer experience

We do not sell or share your personal data with unrelated third parties.

4. Third-Party Service Providers

In some cases, we may share necessary details with licensed contractors performing services on our behalf (e.g., a licensed roofer or painter). These providers are strictly bound by privacy and confidentiality agreements.

5. Data Security

We take reasonable steps to protect your information from misuse, loss, or unauthorized access. Payment information is handled securely.

6. Access and Corrections

You may request access to your personal data or request correction of inaccurate data by contacting us directly.

7. Cookies & Website Tracking

Our website may use cookies to enhance user experience and track anonymous visitor behavior. This data is not linked to identifiable individuals.

8. Changes to This Policy

We may update this Privacy Policy periodically. Please check our website for the latest version.